Melia Travel Privacy Policy

INTRODUCTION

Melia Travel is strongly committed to protecting your privacy. Melia Travel is a licensee of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.MeliaTravel.com and www.MeliaTour.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. If you have questions or concerns regarding this statement, you should first contact customer service at info@Melia Travel.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns. Melia Travel is committed to providing fair information practices and adopts the highest degree of privacy policy in protecting customer’s private and personal information submitted to Melia Travel in connection with purchasing travel products from Melia Travel. If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). Melia Travel uses this information for billing purposes and to fulfill your orders. If we have trouble processing an order, Melia Travel will use this information to contact you. Melia Travel does not sell, trade, share or rent your personal information to others without your prior consent. We keep your personal information private and secure in our databases and during transfer to our third party marketing partners. When you use our system, you are asked to provide your name, email address and other information. We use this information to answer your questions and process your requests for services from us and/or for products or services from our third party marketing partners. To keep you informed about our latest services, we may notify you via email newsletter of any changes or new additions to our site. You may unsubscribe from our email newsletter by following the unsubscribe instructions in any email you receive from us. Other sites accessible through our Website have their own privacy policies and data collection practices. Please consult each site's privacy policy. Melia Travel is not responsible for the actions of third parties.

AGENTS

This Website uses cookies to personalize your experience, and to speed up the member sign in process. Cookies are information stored on your computer. Cookies are not used to track your movement or perform any function other than to enhance your use of our Website and are not linked to personal information. If your browser does not support cookies, or you have not enabled cookies in your browser, many of these time-saving features will not work properly. Also, you need to have cookies enabled in your browser if you want to enter the member’s area. Some of our business partners (Traffic Analyzing Software) use cookies on our Website. We have no access to, or control over these cookies.

THIRD PARTY TRACKING TECHNOLOGIES

We use a third-party tracking service called Google Analytics that uses tracking technology to track non-personally identifiable information about visitors to our site in the aggregate. We use an outside shipping company to ship paper tickets, and a credit card processing company to bill you for travel products. These companies do not retain, share, store or use personally identifiable information for any other purposes. This privacy statement covers the use of cookies by Melia Travel only and does not cover the use of cookies by any advertisers

SECURITY

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). [To learn more about SSL, follow this link] We follow accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can send us an email or contact us info@Melia Travel.com (800) 334-8069

GOVERNMENT AND LEGAL

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

CHANGES TO THE PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes to this privacy statement page, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time. Please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION

If your personally identifiable information changes, or if you no longer wish to use our services, you may correct, update, delete or deactivate it by emailing our Customer Support at info@Melia Travel.com or by contacting us by telephone or postal mail at the contact information listed below.

OPT-OUT

We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes when we ask for this information. For example, if you purchase a travel product, but do not wish to receive any additional marketing material from us, you can indicate your preference in our order form. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication, or by contacting us at the address below. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. If you have questions or concerns regarding this privacy policy, you should first contact Melia Travel DBA of Melia Tours, Inc 2411 Fountainview Suite #225 Houston, TX 77057 info@Melia Travel.com (800) 334-8069 If you do not receive acknowledgement of your inquiry or your inquiry has not been addressed to your satisfaction, please contact TRUSTe. TRUSTe will serve as a liaison with us to resolve your concerns